Leary Senior Customer
Competitive Intelligence

*Are Today’s Customers Their Own Worst Enemy?

Are today’s customers their own worst enemy? Recently Peak Performance MS was given the opportunity to shop more than 300 senior living competitors.  The goal was to gather detailed information about each competitor and compile a comparative report. What we found was that In general, the sales people we encountered did not have the confidence, skills or training to […]

Hanging around
Competitive Intelligence, Sales Management, Sales Skills Training, Sales Training, Uncategorized

Now might be a good time to shop your sales team?

Now might be a good time to shop your “Rock Star”sales team? 70% of the night and weekend mystery call scores are at three-year lows. The business hour calls are not that much better.  Find out why! Download The Peak Phone Sales Call Guide. In the past three year’s every sales and marketing manager has had […]

Service and Love
Leadership, Sales Training, Uncategorized, Weekly Sales Tip

Successful Sales and Service – What Does Love Have To Do With It?

Sales and Service…. Largely an Act of LOVE When Selling is an Act of Love… the Result is Joy and Happiness I Believe that Selling is All About LOVE! First, you want  to Love what you do. You want to be engaged in activities that are consistent with your beliefs and your values. Second, you want […]

Leadership, Sales Management, Sales Skills Training, Sales Training

HOW DO YOU WANT TO FEEL WHEN YOU SUCCEED?

Goal Setting is Important – Buy In is Essential At this time of the year most of us have spent some significant time reviewing our past performance and carefully planing for the future. Goal setting is usually the capstone of this process.  Our hope is that the goals we set provide a meaningful and vivid picture of […]

Flight Prtinciples
Sales Management, Sales Training, Uncategorized

Sales People Can Soar If You Give Them Curved Wings, A little More Thrust And A Little Less Drag

All Sales People need is a curved wing, a little more thrust and a little less drag. Recently I happened to research how planes actually fly.  It is surprising how something as cool as soaring through the air can be boiled down to  few basic principles. It turns out that as long as the Lift […]

Flight Prtinciples
Sales Management, Sales Training, Uncategorized

Sales People Can Soar If You Give Them Curved Wings, A little More Thrust And A Little Less Drag

All Sales People need is a curved wing, a little more thrust and a little less drag. Recently I happened to research how planes actually fly.  It is surprising how something as cool as soaring through the air can be boiled down to  few basic principles. It turns out that as long as the Lift […]

Sales Management, Sales Skills Training, Uncategorized

How Sharp Are Your Sales Skills

How Sharp Are your Sales Skills? This is about two woodsmen who were challenged to see who could chop the most wood in one day. The winner would be recognized as the best woodsmen in the land. The two woodsmen started early and observers could hear the deep steady “whomp” as each heavy axe struck it’s target. […]

Motivate your sales team
Expand and grow your business, Sales Management, Sales Skills Training, Sales Training, Uncategorized

Want to motivate your sales team? Try a carrot!

When it comes to motivating sales people, Carrots are usually better Sticks. According to the research salespeople are best motivated by “carrots.”  If you want them to do more, give them more carrots.  It doesn’t have to be compensation though—commissions are already there for doing their every day jobs.  The type of carrot can depend […]

Attract more qualified traffic, Capture more qualified prospects, Competitive Intelligence, Customer Service, Expand and grow your business, Sales Management, Sales Training

Knowledge is Power and Knowing Your Competition – Essential!

There is still time to check on your competition and see how they plan to set themselves apart as the “Highest and Best Value” in your market.Senior Living execs are preparing and approving marketing strategies, sales plans and budgets. Competitive Mystery Shopping is a great way to check to see how your competitions ” Service […]

Smile
Leadership, Uncategorized, Weekly Sales Tip

Want to master of your world with a smile?  Try the 5 A’s

Life and business seem to provide many opportunities for change, challenges and growth. How we manage these opportunities defines us. A while ago a friend of mine, Rick Munson shared with me one of his personal and business secrets of success he called, “The Five A’s”. . I was so impressed with the simplicity and […]