Let’s Replace Like with Love I Believe that Selling is All About LOVE! First, I need to Love what I do. I want to be engaged in activities that are consistent with my beliefs and my values. Second, I want to Love what I sell. I want to really believe in my heart that what I […]
It seems like kids just naturally know what they have to do to be successful at sales. Be available when the customer wants to buy, have something the customer wants, smile a lot, chat it up a bit and have tons of fun. Maybe it is just that simple when it comes to making sales […]
Want to avoid the summer sales slump? Now might be a good time to shop your “Rock Star”sales team? Let’s face it, Summer is in full swing and some of your sales people might be a little distracted. Recent Mystery shopping results identified opportunities to improve? …. Click here to Download a Free Sales Guide […]
Sales and Service…. Largely an Act of LOVE When Selling is an Act of Love… the Result is Joy and Happiness I Believe that Selling is All About LOVE! First, you want to Love what you do. You want to be engaged in activities that are consistent with your beliefs and your values. Second, you want […]
Life and business seem to provide many opportunities for change, challenges and growth. How we manage these opportunities defines us. A while ago a friend of mine, Rick Munson shared with me one of his personal and business secrets of success he called, “The Five A’s”. . I was so impressed with the simplicity and […]
As published by Steve Moran in the Senior Housing Forum The Top Two Things That Drive Mystery Shoppers Crazy and What You Can Do Mystery shoppers get to observe, listen to and compare hundreds of sales people doing their thing. Here are the two top things that drive mystery shoppers crazy plus some suggestions on […]
Grow Sales and be Competitive Managing your most precious resource, TIME? Most sales people and sales managers value the freedom and ability to be in control of their own destiny. They value the ability to choose what they do and how they do it. Let’s face it: Managing your most precious commodity can be tough, […]
I was told the story of a man, now quite old, who was a salesman back during the Great Depression of the 1930s. Those were tough times to be selling things. Few people had any money in those days, and fewer still were willing to let go of what little they had. This period […]
Yikes, your just meeting the prospect for the first time and you are picking up on some bad vibes. You notice the prospect is beginning to exhibit some strange body language. The smile the prospect showed up with has now been replaced with a straight line and the prospects pupils have started to shrink to […]
I Quit Published on Wed, 04/08/2015 – 11:00pm If paid Mystery Shoppers won’t tolerate voice mail and other sales missteps, why would your prospects? I took a troubling call from John and Katy, one of our best Mystery Shopper couples. John said he and his wife did not want to Mystery Shop retirement communities any […]