Motivate your sales team
Expand and grow your business, Sales Management, Sales Skills Training, Sales Training, Uncategorized

Want to motivate your sales team? Try a carrot!

When it comes to motivating sales people, Carrots are usually better Sticks. According to the research salespeople are best motivated by “carrots.”  If you want them to do more, give them more carrots.  It doesn’t have to be compensation though—commissions are already there for doing their every day jobs.  The type of carrot can depend […]

Attract more qualified traffic, Capture more qualified prospects, Competitive Intelligence, Customer Service, Expand and grow your business, Sales Management, Sales Training

Knowledge is Power and Knowing Your Competition – Essential!

There is still time to check on your competition and see how they plan to set themselves apart as the “Highest and Best Value” in your market.Senior Living execs are preparing and approving marketing strategies, sales plans and budgets. Competitive Mystery Shopping is a great way to check to see how your competitions ” Service […]

Sales Management, Sales Training, Uncategorized, Weekly Sales Tip

The Top Two Things That Drive Mystery Shoppers Crazy

As published by Steve Moran in the Senior Housing Forum The Top Two Things That Drive Mystery Shoppers Crazy and What You Can Do Mystery shoppers get to observe, listen to and compare hundreds of sales people doing their thing.  Here are the two top  things that drive mystery shoppers crazy plus some suggestions on […]

Customer Service, Leadership, Sales Management, Sales Training, Weekly Sales Tip

Grow Sales and be Competitive |Managing your most precious resource, TIME?|

Grow Sales and be Competitive  Managing your most precious resource, TIME?  Most sales people and sales managers value the freedom and ability to be in control of their own destiny. They value the ability to choose what they do and how they do it. Let’s face it: Managing your most precious commodity can be tough, […]

Customer Service, Leadership, Sales Management, Sales Training, Uncategorized, Weekly Sales Tip

“If you can’t make a sale, always make a friend,”

I was told the story of a man, now quite old, who was a salesman back during the Great Depression of the 1930s.   Those were tough times to be selling things. Few people had any money in those days, and fewer still were willing to let go of what little they had. This period […]

Leadership, Sales Management, Sales Training, Uncategorized, Weekly Sales Tip

Yikes ! Try Not To Scare Your Next Prospect

Yikes, your just meeting the prospect for the first time and you are picking up on some bad vibes.  You notice the prospect is beginning to exhibit some strange body language.  The smile the prospect showed up with has now been replaced with a straight line and the prospects pupils have started to shrink to […]

Sales Management, Sales Training

What Prospects Hate About Sales People And How to Fix It

What Prospects Hate About Sales People and How to Fix It. Mystery Shoppers have the unique opportunity to observe and compare hundreds of sales people doing their thing. Here is a brief summary of the top 4 sales mistakes that drive Mystery Shoppers crazy and some suggestions of what you can do to fix the […]

Customer Service, Leadership, Sales Management, Sales Training, Weekly Sales Tip

I Quit

I Quit Published on Wed, 04/08/2015 – 11:00pm If paid Mystery Shoppers won’t tolerate voice mail and other sales missteps, why would your prospects? I took a troubling call from John and Katy, one of our best Mystery Shopper couples. John said he and his wife did not want to Mystery Shop retirement communities any […]

Customer Service, Leadership, Sales Management, Sales Training

So Many Analogies, So Little Time!

I have have had a love for bicycling for most of my life. I have always felt that there is a certain freedom and accountability when you riding that is very rare and exhilarating.  I read recently that when Steve Jobs was trying to decide on a name for Apple, he had considered the name, […]

Leadership, Sales Management, Sales Training

Top Managers Share Ideas – Maximize the Value of Mystery Shopping!

Maximize the perception and Value of your Mystery Shopping Program with a few simple ideas. It’s all about Purpose, Process and Persistence. There are few sales management tools that have the ability to be more powerful and/or polarizing than Mystery Shopping. Mystery Shopping has the ability to strike fear in the hearts of even the […]