Attract more qualified traffic, Capture more qualified prospects, Competitive Intelligence, Customer Service, Expand and grow your business, Sales Management, Sales Training

Knowledge is Power and Knowing Your Competition – Essential!

There is still time to check on your competition and see how they plan to set themselves apart as the “Highest and Best Value” in your market.Senior Living execs are preparing and approving marketing strategies, sales plans and budgets. Competitive Mystery Shopping is a great way to check to see how your competitions ” Service […]

Customer Service, Leadership, Sales Management, Sales Training, Weekly Sales Tip

Grow Sales and be Competitive |Managing your most precious resource, TIME?|

Grow Sales and be Competitive  Managing your most precious resource, TIME?  Most sales people and sales managers value the freedom and ability to be in control of their own destiny. They value the ability to choose what they do and how they do it. Let’s face it: Managing your most precious commodity can be tough, […]

Customer Service, Leadership, Sales Management, Sales Training, Uncategorized, Weekly Sales Tip

“If you can’t make a sale, always make a friend,”

I was told the story of a man, now quite old, who was a salesman back during the Great Depression of the 1930s.   Those were tough times to be selling things. Few people had any money in those days, and fewer still were willing to let go of what little they had. This period […]

Customer Service, Leadership, Sales Management, Sales Training, Weekly Sales Tip

I Quit

I Quit Published on Wed, 04/08/2015 – 11:00pm If paid Mystery Shoppers won’t tolerate voice mail and other sales missteps, why would your prospects? I took a troubling call from John and Katy, one of our best Mystery Shopper couples. John said he and his wife did not want to Mystery Shop retirement communities any […]

Customer Service, Leadership, Sales Management, Sales Training

So Many Analogies, So Little Time!

I have have had a love for bicycling for most of my life. I have always felt that there is a certain freedom and accountability when you riding that is very rare and exhilarating.  I read recently that when Steve Jobs was trying to decide on a name for Apple, he had considered the name, […]

I believe Selling is all about LOVE.
Customer Service, Leadership, Sales Management, Sales Training

I Believe that Selling is All About LOVE!

  “The art of love… is largely the art of persistence.” -Albert Ellis A little “Sales Valentines” from William Nowell and Peak Performance MS to you I Believe that Selling is All About LOVE! You have to Love what you do. You need to believe that what your doing is consistent with your values and […]